Frequently Asked Questions (FAQ)

We hope you will find your Question Answer.


  • Can I play music in my business?

Yes-The Copyright, Designs and Patents Act 1988 states you need to get permission from the copyright holder to ‘perform’ music in public  and a music licence grants you this permission.


  • Do I still need music Licence from PPL & PRS if I have Crystal Music?

No. Crystal music is Royalty free.


  • What If I have a PPL & PRS Licence?

Please call our customer support on 02035700101 to discuss your circumstances.


  • What If I don’t have any music licence?

You cannot play music at all or you have to pay fine including backdated charges. Furthermore,You might be prosecuted in the court of law.